Wear the Art, Own the Vibe – with Confidence

At Drape, we value your satisfaction and strive to provide premium products and exceptional service. In line with our brand ethics and inspired by principles of fairness, we gladly accept returns and exchanges under the following conditions:

🔁 Returns
Eligibility Window: You can request a return within 7 days of receiving your item.

Product Condition: Items must be unused, undamaged, and have the original tag attached.

Return Charges: Delivery charges are non-refundable and will be deducted from the refunded amount.

Refund Method: Refunds are processed via bank transfer only. Customers must share valid bank details.

Approval Time: Once your return is received and inspected, your refund will be processed within 2–5 business days.

🔄 Exchanges
We accept exchanges for the following reasons:

Wrong Item Sent

Damaged Product

Size Exchange (if stock is available)

To initiate an exchange, please contact our support team with your order number and details.

🚫 Non-Returnable Items
Items returned after 7 days of delivery

Products without tags or that have been worn or washed

Customized or discounted items (unless damaged or incorrect)

📝 Return Process
Email us at estore@draperetail.com or WhatsApp us at 0325-6936003 with your order number.

Fill out the Return & Exchange Form (provided with your order or downloadable from our website).

Send the product and form back to our address.

Await confirmation and refund/exchange processing.

📌 Note
Returns without the completed form or with damaged tags will not be eligible for a refund.

Thank you for shopping with Drape. Your trust is our style statement.